E-commerce
A store that sells while you sleep
Sales grow where buyers don’t have to think. We remove friction at every step, from search to delivery, and connect storefront, warehouse and marketplaces into one system.
What clients come with
- 01Launch a marketplace or your own store
- 02Sync stock across warehouses and channels
- 03Speed up picking and delivery
- 04Raise conversion and average order value
What we build
- Multi-vendor platforms and marketplaces
- Inventory and stock management
- Order, return and status processing
- Integrations with Shopify, Amazon and local marketplaces
- AI-powered personal recommendations
- Payments, shipping and tax receipts
Rules & standards
- PCI DSS via certified providers
- Consumer protection rules
- GDPR
We design with these requirements in mind. The exact set is defined during the brief.
Concept case
ConceptAI & machine learningE-commerce
An AI support assistant for an online store
- Client
- Electronics retailer, 3,000 requests a day
- Challenge
- Agents drown in repetitive questions about order status and returns.
- Solution
- An LLM assistant with access to orders and the knowledge base
- Hand-off of complex cases to an agent with full context
- Answers with links to sources
- An answer quality dashboard
- Goals
- Routine questions resolved without an agent
- Answers in seconds, 24/7
- Every answer can be verified
Stack
- Python
- LLM
- RAG
- pgvector
- React
Timeline8 weeks
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